Data for every month ending

SN Received from Carried forward from previous month Received during the month Total Pending# Resolved* Pending at the end of the month** Average Resolution time^ (in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from Investors NIL NIL NIL NIL NIL NIL NIL
2 SEBI(SCORES) NIL NIL NIL NIL NIL NIL NIL
3 Stock Exchanges NIL NIL NIL NIL NIL NIL NIL
4 Depositories NIL NIL NIL NIL NIL NIL NIL
5 Other Sources (if any) NIL NIL NIL NIL NIL NIL NIL
6 Grand Total NIL NIL NIL NIL NIL NIL NIL

Trend of monthly disposal of complaints

Sr.No Month Carried forward from previous month Received Resolved Pending
1 Apr-21 NIL NIL NIL NIL
2 May-21 NIL NIL NIL NIL
3 Jun-21 NIL NIL NIL NIL
4 Jul-21 NIL NIL NIL NIL
5 Aug-21 NIL NIL NIL NIL
6 Sep-21 NIL NIL NIL NIL
7 Oct-21 NIL NIL NIL NIL
8 Nov-21 NIL NIL NIL NIL
9 Dec-21 NIL NIL NIL NIL
10 Jan-22 NIL NIL NIL NIL
11 Feb-22 NIL NIL NIL NIL
12 Mar-22 NIL NIL NIL NIL
13 Apr-22 NIL NIL NIL NIL
14 May-22 NIL NIL NIL NIL
15 June-22 NIL 1 1 NIL
16 July-22 NIL NIL NIL NIL
17 Aug-22 NIL NIL NIL NIL
18 Sep-22 NIL NIL NIL NIL
19 Oct-22 NIL NIL NIL NIL
20 Nov-22 NIL NIL NIL NIL
21 Dec-22 NIL NIL NIL NIL
22 Jan-23 NIL NIL NIL NIL
23 Feb-23 NIL NIL NIL NIL
24 Mar-23 NIL NIL NIL NIL
25 Apr-23 NIL NIL NIL NIL
26 May-23 NIL NIL NIL NIL
27 June-23 NIL NIL NIL NIL
28 July-23 NIL NIL NIL NIL
29 Aug-23 NIL NIL NIL NIL
30 Sept-23 NIL NIL NIL NIL
31 Oct-23 NIL NIL NIL NIL
32 Nov-23 NIL NIL NIL NIL
33 Dec-23 NIL NIL NIL NIL
34 Jan-24 NIL NIL NIL NIL
35 Feb-24 NIL 1 NIL 1
Grant Total NIL 2 1 1
  • *Should include complaints of previous months resolved in the current month, if any
  • **Should include total complaints pending as on the last day of the month, if any.
  • ^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

Trend of annual disposal of complaints

SN Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2017-18 NIL NIL NIL NIL
2 2018-19 NIL NIL NIL NIL
3 2019-20 NIL NIL NIL NIL
4 2020-21 NIL NIL NIL NIL
5 2021-22 NIL NIL NIL NIL
6 2022-23 NIL 1 1 NIL
Grand Total NIL 1 1 NIL
attention investors
1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.      2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.      3. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.      4. Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day.     5. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.     6. No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.     .......... Issued in the interest of Investors    World Investor Week October 10 - 16, 2022 being Celebrated under aegis of IOSCO and SEBI
attention investors
1. All clients are requested to record their email id for electronic despatch of contract and statement. In case of electronic contract note, the link/login for the same is available on website for download.      2. Pay 20% upfront margin of the transaction value to trade in the cash market segment.      3. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.      4. Submit application letter along with photocopy of PAN and address proof requesting activation of Dormant Account.     5. All clients are requested to providing the NEFT details of your bank account for receiving directly credit to your account by online. Please summit a cancel cheque in your operating branch.
investor section
Notice on Collection of Upfront Margin from 1 Aug, 2020 in CashSegment : It is to inform you that SEBI Vide circular dated August 01, 2019 & February 25, 2020 has made Margin collection (Initial Margin & M2M) mandatory for trading in Cash/Equity Segment effective August 01,2020 failing which Penalty will be levied by the Exchanges for not meeting the Margin requirement.Therefore in compliance with the same, we request all the clients to provide us the sufficient margin either in the form of Funds and or securities before undertaking any trade on the Exchange through us. Moreover it is also applicable for intraday trades undertaken by the client.      We request you to provide the securities in our client Collateral account if you wish to undertake the trade and comply with the SEBI requirement of fulfilling the Margin obligation requirement in Cash Segment (Applicable on both Delivery & Non Delivery).It is also reiterated that SEBI circular also envisages that the Shares can be given for Margin to the Stock broker through Pledge Instruction only initiated through depository System.Therefore in lieu of the same any charges levied by the Depository will be simultaneously charged to clients on actual basis.      Therefore we request you to kindly Provide us the Margin as required through SEBI circular as mentioned above in order to meet the margin requirement as applicable for trading in the Cash segment.
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