frequently asked questions

Apart from the commission you pay us for our services, commonly termed as Brokerage, you are usually charged for Tunover charges, STT, Stamp duty.
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It has been settled now that income from derivative trading will be considered trading income (as if you have earned through delivery based transactions), and not the speculation income.
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The first thing is obviously to discuss the issue with the broker and amicably resolve the issue. If the grievance still persists, you can make a complaint with Exchange's/ DPs. Following links are useful.
Total margin for open positions in the derivative market is the sum of SPAN margin and EXPOSURE margin. Whereas the exposure margin is a constant percentage of closing value of open position (the percentage changes every month), the SPAN margin comes from exchanges directly and varies daily in tandem with the Volatility and other factors in the market.
Intermediaries have been directed by the Exchanges' and SEBI regulations to keep updated with the personal and financial details of their clients. Please inform your broker immediately on change of personal and financial details. Please bear with us if we keep on asking for income proof year after year.
Please call us for detailed answer.
Please call us for detailed answer.
Please call us for detailed answer.
Please call us for detailed answer.
Please call us for detailed answer.
Please call us for detailed answer.
Yes. PAN Card has been made mandatory for opening trading / dp accounts.
You have all the legal rights over such dividends and will be given by the Broker to you on receipt of the same. This may be through direct credit to your account maintained with the Broker or he may choose to give separate cheques to you.
For the great volume of transactions, it may not be possible for the Broker to keep track of every right share option available or inform you the same. It's the onus of the client to pre-inform the broker if he intends to make any such right share application through payment of money to the broker. The broker shall make necessary reservations then.
attention investors
1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.      2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.      3. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.      4. Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day.     5. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.     6. No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.     .......... Issued in the interest of Investors    World Investor Week October 10 - 16, 2022 being Celebrated under aegis of IOSCO and SEBI
attention investors
1. All clients are requested to record their email id for electronic despatch of contract and statement. In case of electronic contract note, the link/login for the same is available on website for download.      2. Pay 20% upfront margin of the transaction value to trade in the cash market segment.      3. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.      4. Submit application letter along with photocopy of PAN and address proof requesting activation of Dormant Account.     5. All clients are requested to providing the NEFT details of your bank account for receiving directly credit to your account by online. Please summit a cancel cheque in your operating branch.
investor section
Notice on Collection of Upfront Margin from 1 Aug, 2020 in CashSegment : It is to inform you that SEBI Vide circular dated August 01, 2019 & February 25, 2020 has made Margin collection (Initial Margin & M2M) mandatory for trading in Cash/Equity Segment effective August 01,2020 failing which Penalty will be levied by the Exchanges for not meeting the Margin requirement.Therefore in compliance with the same, we request all the clients to provide us the sufficient margin either in the form of Funds and or securities before undertaking any trade on the Exchange through us. Moreover it is also applicable for intraday trades undertaken by the client.      We request you to provide the securities in our client Collateral account if you wish to undertake the trade and comply with the SEBI requirement of fulfilling the Margin obligation requirement in Cash Segment (Applicable on both Delivery & Non Delivery).It is also reiterated that SEBI circular also envisages that the Shares can be given for Margin to the Stock broker through Pledge Instruction only initiated through depository System.Therefore in lieu of the same any charges levied by the Depository will be simultaneously charged to clients on actual basis.      Therefore we request you to kindly Provide us the Margin as required through SEBI circular as mentioned above in order to meet the margin requirement as applicable for trading in the Cash segment.
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